
For Organisations
Constellation
Give women a private way to explore possible patterns of abuse without having to disclose their circumstances first.
Constellation is a private, self-guided online tool your team can offer alongside your existing support. Women select the behaviours they recognise from their own experiences and see whether they may form part of a wider pattern, helping more of them reach the support you provide.
Find out how to offer Constellation01 — Purpose & Context
The Need
Understanding possible patterns of abuse can open the door to support.
Constellation was designed to support women in the first two stages of abuse: recognising the signs and understanding the behaviours. A woman may be experiencing abuse long before she can recognise it, name it or feel able to discuss it with a professional. She may know something is wrong without knowing whether it is abuse. Shame, embarrassment and fear of judgement can make it harder still to speak to someone.581, 762, 763
Research shows that recognition is associated with seeking help. Women who recognised their experiences as abuse were almost twice as likely to talk to police and about twice as likely to see a need for formal support.764
Research also shows that some women find it easier to disclose abuse through digital screening than face to face, particularly when they feel shame or fear judgement.765
Constellation provides a private starting point. A woman can explore the behaviours she is experiencing, see how they may form part of wider patterns of abuse and begin to understand what those patterns could mean. She can do this independently, without creating an account or giving identifying information, when and where it is safe.
With that understanding, she can begin to explore her options and consider professional support. For your organisation, this creates an opportunity to offer relevant information earlier, build trust and support her when she is ready to engage.
Where Constellation Fits into Her Journey
Constellation is part of a portfolio of products designed to meet her information needs at each stage of her journey through abuse. The highlighted stages below show where Constellation fits within that journey.
02 — Product Experience
See Inside Constellation
Four questions in around three minutes, followed by a tailored report.
In around three minutes, a woman can answer four questions about the experiences she recognises. Constellation compares her responses with tactics identified in peer-reviewed research and generates a tailored report showing which possible patterns of abuse she may be experiencing.
Her report explains what the patterns may mean and provides links to relevant Harbour Lights Community information and makes recommendations to seek practical specialist guidance.
She can complete the process privately, at a time and place that feels safe for her. No account, login or identifying details are required. Her answers remain on the page and are cleared when she closes or refreshes it.
03 — Organisational Applications
How to Offer Constellation
Help women explore their concerns and connect with the support you already provide.
Your organisation may already provide a wide range of support, but women who don't recognise the abuse they are experiencing may not realise that your help is available to them. Constellation helps bridge that gap by showing how individual behaviours can form part of a wider pattern of abuse, giving women a clearer understanding of their experiences and the language needed to discuss them.
This creates an opportunity for women to seek support earlier and begin building a relationship with your team, encouraging further engagement with the services you already provide as they move towards safety and independence.
Where could you offer Constellation?
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On your website
Include Constellation alongside your existing support information, giving women a private way to explore their concerns before deciding whether to contact your organisation.
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Through your team
Your staff can offer Constellation when a woman is unsure how to understand or describe what she is experiencing. She can explore the behaviours privately, without needing your team to reach a conclusion on her behalf.
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Alongside your existing support services
Where a woman chooses to discuss what she has found, Constellation can help her describe the behaviours she has recognised and the possible connections between them. This gives your team a starting point for exploring her concerns and considering what further support may be appropriate.
04 — Quality & Safeguarding
The Evidence Behind the Report
Research-grounded information that works alongside professional assessment and safeguarding.
Constellation supports the work of trained professionals by helping women recognise possible patterns of abuse, understand what they may mean and find the language to communicate their experiences when seeking help.
Each behaviour a woman can select is drawn from peer-reviewed research and linked to the type of abuse it is associated with. Where her responses suggest a possible pattern, Constellation explains it, provides relevant information and shows her where and how to access professional support.
This gives women a clearer understanding of experiences they may have struggled to explain, and a starting point for discussing their concerns with someone who can help. Assessment, safeguarding and professional advice remain with trained professionals, who can consider the behaviours in the context of each woman’s circumstances. The decisions about what to do next remain hers.
05 — Service Delivery
Delivery & Access
Ready to use, without installing anything.
Constellation is provided as a fully managed online service, giving your organisation a straightforward way to offer the tool alongside your existing support, while Harbour Lights Community takes care of the technology behind it.
What your organisation receives
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Your own branded version
Constellation carries your organisation’s name and logo, with your helplines, services and contact details included in the results, directing women towards the support you provide.
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Easy access through your existing services
Constellation can be shared through a dedicated web link or embedded within your website. Women can use it privately, without creating an account or providing identifying details.
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Hosting, maintenance and updates
Harbour Lights Community manages the hosting, maintains the application and updates its underlying information. Your organisation receives notice before significant changes to content.
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Anonymous usage reporting
Your organisation receives regular, anonymous usage figures to help understand how Constellation is being used and inform decisions about the support you provide.
Constellation helps a woman move from “these unrelated things are happening” to
“these things may be connected, and I need to look at them more closely.”
Working With Us
Make Constellation Available
Bring Constellation to the women your organisation supports.
Constellation can be made available through your website, customer-facing information or support services, giving women a private route from individual experiences to a possible pattern, relevant information and professional support for further investigation.
Get in touchMore understanding.
Better Possibilities.